Frequently Asked Questions
What type of programs do y'all offer?
You can either choose to follow our full body strength through length program or pick a supplemental program for a specific need, such as the mobility only routine or knee pain routine. You can message us through WhatsApp, the TrueCoach app, or through Instagram at any time to help you decide which program to follow based on your goals and needs.
Why should I become a member?
One personal training session at a local gym would typically cost $50 at the low end, whereas that same amount would cover an entire month of training through our app and website. Having 24/7 access to us as coaches, plus the information we release weekly serves as an education platform that can give you the knowledge and empowerment to make the most out of your training time.
What if I need to cancel my membership?
There is no pressure how long you stay on with us, so you can cancel at any time in the members section of the website at no additional cost.
What EXACTLY comes with membership?
1. Immediate and full access to our app. This covers program assignment, 24/7 messaging communication available, instructional videos. In addition, we can coach YOUR FORM right through the app and gather all of the data we need remotely. If you miss workouts, we can easily monitor if you need a reminder to get back on track. 2. Coaching of your form video clips via our personal Whatsapp messaging. 3. Personal messaging with both of us, 7 days a week, with video message replies so you know exactly who you’re talking to.
What is the Refund Policy?
Once you purchase a month of membership, you can cancel at any time and still enjoy the website for the remainder of that paid month. However, there are NO REFUNDS if you decide to cancel.